For a unique travel experience, enjoy all the extra comfort and services offered by Alitalia and its partners.

MAKE USE OF THE NEW FOREXCHANGE SERVICE AND CHANGE YOUR CURRENCY BEFORE YOU LEAVE

Want to save time and money?
Forexchange is offering a new foreign currency exchange service: You can book and buy the currency you want at exclusive exchange rates, for Alitalia customers only.

Pick up your foreign cash at one of the 80 Forexchange outlets in airports, railway centers and city centers in major Italian cities.


Find out more about FOREXCHANGE

TRAVEL MORE COMFORTABLY WITH AN EXTRA COMFORT SEAT.

Do you have a Classica - Economy class ticket but want even more legroom when traveling? 
Buy an Extra Comfort Seat1, for all domestic, international and intercontinental flights by selecting one on the aircraft map2 during the online check-in procedure or choosing one at the airport.

The cost varies according to the flight duration:

 Flight timeEUR
DOMESTIC FLIGHTS*-EUR 10.00 per journey leg
INTERNATIONAL FLIGHTSLess than 2 hoursEUR 20.00 per journey leg
From 2 to 3 hoursEUR 25.00 per journey leg
From 3 to 4 hoursEUR 35.00 per journey leg
From 4 to 5 hoursEUR 40.00 per journey leg
More than 5 hoursEUR 45.00 per journey leg
INTERCONTINENTAL FLIGHTSFrom 6 to 8 hoursEUR 60.00 per journey leg
From 8 to 10 hoursEUR 70.00 per journey leg
From 10 to 12 hoursEUR 80.00 per journey leg
More than 12 hoursEUR 85.00 per journey leg
*National flights in Italy



How to purchase the service

  • during online check-in
  • at the airport
  • when booking3 at Alitalia ticket desks at airports, the Customer Center and authorized Travel Agencies

Check the table to find out where to find the Extra Comfort Seats: 


DOMESTIC FLIGHTSINTERNATIONAL FLIGHTSINTERCONTINENTAL FLIGHTS
WHERE 5Row 1: seat 1A
Row 2 to row 7: seats A - C - D - F 
Near the emergency exitsNear the Classica - Economy Class partition and the emergency exits4
MORE LEGROOMSeats in the front rows, more comfortable, fasterFrom 12.7 cm (5 inches) to 91.44 cm (36 inches)From 25.4 cm (10 inches) to 121.92 cm (48 inches)

If you are a Freccia Alata or Freccia Alata Plus member, you can book your Extra Comfort Seat at no extra cost. Remember to always provide your MilleMiglia code when booking or enter it during online check-in. Otherwise, we cannot guarantee your seat free of charge and cannot give a refund at a later date.

In addition, Extra Comfort Seats are also free of charge:

  • When booking: for passengers with Y/B/M booking classes6

  • During check-in, self check-in and online check-in: for Corporate Card holders


1. Seat assignment is subject to availability
2. The maps are purely indicative and do not always correspond to the actual size on board 
3. The service is not available on Roma Milano and on flights to/from Sardinia using the territorial continuity system 
4. With the Boeing B777, as well as seats 19C and 31ABCJKL near the Classica - Economy Class partition and emergency exits, also seats 20J and 21/22/23/24JK (7.62 cm + 2.54 cm recline) 
5. Depending on the aircraft 
6. Excluding MilleMiglia award tickets

PURCHASE EXTRA BAGGAGE ALLOWANCE ONLINE AND SAVE 20% ON THE FEE CHARGED AT THE AIRPORT.

If you have an Alitalia ticket, you can purchase extra baggage allowance with your credit card during Web Check-in, saving 20% on the fee charged at the airport.

The discount is also reserved for disabled passengers who contact Special Assistance the day before the flight departure.

REFUND

You are entitled to a refund of the extra baggage allowance fee purchased online, if:

  • The flight was not operated by Alitalia
  • The original flight was canceled and you refused the new flight proposed by Alitalia
  • The baggage for which you had previously purchased the extra allowance is lost and not found again within 45 days. 

You are not entitled to a refund if:

  • You decide to travel with less baggage than the allowance you have purchased online. 

If you decide to travel with more baggage than the allowance you have purchased online. In this case, you must pay the regular fees for excess baggage at the airport.

WITH "ALITALIA TRAVEL PROGRAM" YOU CAN COUNT ON THE PEACE OF MIND OFFERED BY A FULL PACKAGE OF INSURANCE GUARANTEES WITH AFFORDABLE RATES

Find out all the benefits of the insurance programs designed for you in cooperation with the ACE Group.

FOR YOUR BAGGAGE

Protection in case of delayed delivery, theft or lost baggage.

FOR TRAVELERS

24-hour assistance and medical insurance abroad.

FOR YOUR TICKETS

Protection in the event of missed departure, cancellation or changes to the ticket.

In addition, by buying the "Alitalia Travel Program," you will immediately receive 500 miles on your account.

HAVE YOU BOOKED YOUR TRIP? WE'LL TAKE CARE OF THE VISA

Find all the information you need to request and receive your Business or Tourist Visa with just one click.

Find out more about PRONTOVISTO