We’re almost there: you’ve bought the ticket, packed your bags and now all you have to do is check in. Find out about all the ways you can do this.

CHECK IN, CHOOSE EXTRA COMFORT SEATS AND SAVE 20% ON EXCESS BAGGAGE, ALL FROM THE COMFORT OF YOUR OWN HOME.

ONLINE CHECK-IN IN THREE STEPS

  1. Select your flight 
  2. Choose additional services 
  3. Print your boarding pass

After checking in via Online Check-in, take the baggage you want to check to the dedicated drop-off desks, where available, or to the Business Class check-in desks.


Unaccompanied minors and disabled passengers must check in at the airport check-in desk, where they will be assisted by dedicated staff.

OPENING TIMES

The service is available from 2 days before the flight's departure, even if you have baggage to be checked.

ADDITIONAL SERVICES

  • Extra Comfort Seats: purchase seats that give you more room on medium and long-haul international flights 

Passengers with disabilities can enjoy the same discount by calling the dedicated Special Assistance number the day before the flight's departure.

DETAILS AND EXCEPTIONS

  • Who cannot use Online Check-in?
  • How to retrieve your boarding pass
  • Cancellation of Check-in

Find out everything about ONLINE CHECK-IN  

RECEIVE YOUR BOARDING PASS DIRECTLY TO YOUR PHONE VIA TEXT MESSAGE.

The service is available for single flights to the main Italian airports and some European destinations.

HOW

Connect to http://m.alitalia.com and type in your data and the MilleMiglia code or the booking number on your ticket. When check-in is completed, you will receive a text message with the link to your electronic boarding pass, with barcode.

Show the barcode at the security checkpoints and the gate when boarding.

Find out more about MOBILE CHECK-IN  

USE FAST CHECK-IN AND PICK UP YOUR BOARDING PASS FROM THE AUTOMATED KIOSKS IN THE AIRPORT.

Use Fast Check-in for domestic1 and international2 flights and flights connecting with any Air France or KLM flights, even if you have baggage to check.

The Fast Check-in kiosks allow you to:

  • Check in up to seven passengers on the same reservation at the same time
  • Change your reservation (if your fare allows it)
  • Select your seat
  • Print your boarding pass with online Check-in, Mobile Check-in or Tele Check-in (only for Ulisse, Freccia Alata and Freccia Alata Plus members)

HOW

Fast Check-in has three easy steps:

  1. Identify yourself via:
    • Your Frequent Flyer (MilleMiglia, SkyTeam) card
    • A machine-readable passport
    • MilleMiglia code
    • Number on the electronic ticket
    • Booking code
  2. Confirm your flight
  3. Retrieve the boarding pass and receipt

If you have baggage to check, go to the special baggage drop-off desk.

WHERE

  • At the following Italian airports: Bari, Bologna, Brindisi, Catania, Florence, Genoa, Lamezia Terme, Milan Linate and Malpensa, Naples, Palermo, Reggio Calabria, Rome Fiumicino, Turin, Trieste and Venice
  • At the following airports abroad: Amsterdam, Athens, Boston, Frankfurt, London Heathrow, Nice, Paris Charles De Gaulle and Orly, São Paulo, Tokyo (you can also use the kiosks of partner airlines Air France and KLM)

1. Excluding Rimini
2. Except for: Libya, Russia, China, Canada and the USA

SPECIAL SERVICE FOR EXCLUSIVE CLUB MEMBERS TO SAVE TIME AT THE AIRPORT AND AVOID LINES.

HOW TO ACCESS THE SERVICE

The service is for Ulisseand Freccia Alata members, who can call MilleMiglia Member Service, and for Freccia Alata Plus members, who can call their reserved number, traveling on the following routes:


DEPARTUREDESTINATION
All Italian airportsDomestic or international (Schengen area including London)
Athens, Barcelona, Frankfurt, London or MadridRome Fiumicino, Milan Linate or Milan Malpensa


You can use the service if you are traveling with hand baggage only, from 4 hours to 40 minutes before departure of your domestic flight or up to 50 minutes before departure of your medium-haul international flight.

PICKING UP YOUR BOARDING PASS

Pick up your boarding pass within 30, 40 or 60 minutes for domestic, medium-haul international or long-haul international flights respectively at the Alitalia Lounge (CFA and CFAPlus members), at check-in desks (Ulisse members) or from the Fast Check-in kiosks.

Find out more about TELE CHECK-IN  

ARRIVE IN TIME FOR YOUR FLIGHT. THE CHECK-IN TIME LIMITS AT THE AIRPORT ARE AS FOLLOWS:

FLIGHTS FROM ITALY

FromDomestic flightsMedium-haul international flightsLong-haul international flights
Fiumicino35'45'60'
Bologna30'45'60'
Malpensa
Venezia
35'45'50'
All others25'45'60'


Exceptions:

  • Direct flights to Accra, Casablanca, Cairo, Lagos, Tel Aviv and from Milan Malpensa to Moscow: 50' 
  • Flights from Milan Linate to France and Holland: 40' 
  • Flights from Rome Fiumicino to Milan Linate: 30' (20' with only hand baggage) 
  • Flights from Milan Linate to Rome Fiumicino: 25' (20' with only hand baggage) 
  • Flights operated by Air One: 45' (round trip flights between Milan Malpensa and Cairo: 50') 
  • Code share flights: Find out about check-in times on the partner Airline website

FLIGHTS FROM ABROAD

TOWNMEDIUM HAUL INTERNATIONAL FLIGHTSLONG HAUL INTERNATIONAL FLIGHTS
Abu Dhabi, Beijing, Boston, Buenos Aires, Chicago, Los Angeles, Miami, New York, Osaka, Rio de Janeiro, Sao Paulo, Tel Aviv, Tokyo, Toronto 60'
Accra90'
Algiers, Damascus  75'
Amman, Erevan, Teheran, Tbilisi60'
Amsterdam, Antalya, Athens, Barcelona, Belgrade, Berlin, Bilbao, Brussels, Budapest, Copenaghen, Djerba, Ekaterinburg, Frankfurt, Ibiza, Kiev, Cracovia, Lisboa, London, Madrid, Malaga, Malta, Montpellier, Moscow, Monaco, Nice, Palma de Mallorca, Podgorica, Rodi, Sofia, St Petersburg, Thessalonica, Tirana, Tunis, Valencia, Wien, Warsaw, Zurich40'
Beiruti, Bucarest, Cairo, Casablanca, Tripoli60'
Caracas, Lagos120'
London City*20'120'
London LHR**40'
Paris40'60'
Paris ORY30'

If you are traveling with your pet, make sure you get to the check-in desk at least 90 minutes prior to your departure time and check here the mode of transport.

PLEASE NOTE:

* Passengers departing from London City are kindly invited to arrive at the airport to check-in no more than 2 hours before departure to avoid airport congestions
** All passengers departing from Heathrow Terminal 4 are required to clear security checks at least 30 minutes before flight departure time when flying in Economy class and 20 minutes before when flying in Business class.
Passengers, who fail to access security checks in time, will be denied access to boarding gates and as a consequence will miss their flight.
Please ensure you allow enough time to clear security checks before heading to your gate.