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Our approach to accessibility focuses on ensuring alitalia.com is as usable as possible for you if you have access issues.
We provide a dedicated web support service for customers in Italy. If you are outside of the Italy please contact your local Alitalia office to see if they offer a dedicated web support service. Contact us.
Our site is designed for optimal use at resolutions between 800x600 to 1280x1024.
We recognise that a fast website is important to you and we work hard to make the site as fast as possible, but there are factors which impact the response speed which are outside our control. They include your connection speed, the performance of your Internet Service Provider, and the amount of traffic on the Internet at the time.
If you want to know more about the service we provide if you are travelling, and have special needs, we have dedicated information on the pages below.
Find out more about travelling with us
Dedicated Customer Center
Plug-ins and helpers are not required for key functions on our site, we do assume you have:
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From Abroad: +39 06 65649
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