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General Conditions of Carriage

Here you will find terms, rules and procedures that guide Alitalia's conduct in relation to domestic and international transport of passengers and baggage.
You can also find them in brief in the ticket cover or in the itinerary receipt of your e-Ticket.

The ticket is a travel document valid for the named passenger only and are not transferable. The air transport contract between Alitalia and the client follows the General Transportation Conditions integrated by the applicable Fare Rules of the specific service of air transport and ticket.  

The principles that have inspired the General Conditions of Carriage can be found in the Public Services Document of the Transportation Sector (or "Carta della Mobilità"), according to the general reference scheme outlayed by the Department of the Public Function, in agreement with the Ministry of Transportation and Navigation, and promulgated by Decree of the Ministries Council President dated December 30, 1998 and in the Alitalia Airline Passenger Service Commitment (APSC). 

To read or download the contract, (PDF* file format) click here.    

Air carrier liability for passengers and their baggage


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