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Contact and Assistance
Our aims are to:- give you the opportunity to communicate with the Company in a direct and practical way, producing results
- give you ready answers to doubts or concerns about Alitalia products and services
- provide an ever-more efficient, constructive service to meet your needs
For passenger booking and information and to buy an Air One ticket, see the Air One website page dedicated to Contacts
Alitalia offices
Phone numbers, addresses and email contacts to Alitalia's offices worldwide.
Claims and suggestions
Phone numbers, addresses and forms for your comments and suggestions by mail or by fax
Baggage assistance
The procedures you should follow if your baggage is delayed, damaged or mishandled
Customer Relations
The most frequent and common questions concerning Customer Relations.